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Need to get in touch?

For a faster reply, message us via our live website chat facility anytime,

If I'm not online your message will be emailed and I will reply asap.

 or chat message via our Facebook or Instagram pages.

You can email customerservice@waxaddicts.co.uk

( Please quote the name on the order or order number if you have it. )

PLEASE NOTE: We cannot email back to GMAIL addresses.

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All Wax Crumble orders are made fresh, during promotions and high demand orders can take me 3-5 working days to hand make.

If the Royal Mail tracking online service is down - tracking does still work via the Royal Mail App

You must provide correct email and mobile numbers - these details are used by us and Royal Mail to inform you of

your order tracking details and delivery time slots.

Please check your email providers spam/junk folders for email replies.

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© 2013 - 2025 Copyright Wax Addicts. all rights reserved.

All intellectual property belongs to WaxAddicts.co.uk and any infringements are taken seriously.

Wax Addicts is a registered UK based small  independent family run business.'Wax Addicts', 'wax crumble', 'wax crumble pot' & 'MELTS by waxaddicts' are all associated trademarks of waxaddicts.co.uk.

We do not make products for any other wax vendor and only sell our unique products here on our website.

We are not sponsored, supported, paid or affiliated with any candle making company, I'm a 100% Independent Sole Trader. 

MELTSBYWAXADDICTS, WAXADDICTS and WAXCRUMBLE are our trademarks.

Payment Options Inc, Stripe, Paypal and Clearpay - Pay Later Options are available for orders over £30.

customerservice@waxaddicts.co.uk - PLEASE NOTE: We cannot email GMAIL addresses. 

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